Karen is qualified to CTLLS and ATLS and is an experienced and qualified Assessor and Verifier/Internal Quality Assurance. Karen is Lead IQA for all TAQA, team leading, management and customer service programmes. Karen has had a varied career spanning more than 23 years in training and development, quality assurance, human resources, administration and compliance and driving instruction.

Karen worked for the Derbyshire Chamber of Commerce as an Investor in People Adviser and Business Link as Workforce Development Officer, and has worked as a Manager and HR Manager in a number of sectors including councils, private companies, NHS and training providers. She was also a qualified driving instructor for 4 years. Karen runs Jade Solutions with her co-Director, Andy Carroll.